“I wanted to thank Technology’s Edge and your technician Keith in particular for the support to get our internet service back up and running. Keith’s repeated calls to Frontier for support to fix our internet connection problem helped to escalate it to get the needed response from them to send their technician out. Keith provided onsite support during the service call with the Frontier technician, and without his technical knowledge of our system, the Frontier service technician would have lacked the necessary information to be able correct the problem.”
