Training

Once an implementation of new technology is complete, the hand-off process begins wherein the customer begins to take responsibility for the new or upgraded environment. It is at this time that problems sometimes can arise. At Technology's Edge, we are very familiar with the technology systems that we integrate. We recognize, however, that our customers often are not as familiar and may require some hands on training.

The Technology's Edge Solution

Technology's Edge addresses these concerns with our training services. We have nearly 20 years of experience in the following areas:

• Documentation of the existing configuration before the new deployment begins
• Recommendations about configuration of new systems before they are installed
• Documentation of the new product configuration at all phases of deployment
• Review of all documentation with client before ending the project
• Training client's staff of best practices for maintaining systems over time
• Being available by phone, email, and voice mail for questions after the initial implementation

We work with companies large and small who have existing internal staff and train them after a new product implementation. We also act as a complete outsourced IT department for clients who prefer to work that way. However, even when we act as the outsourced IT department, we still offer documentation of existing and new configurations to our clients upon request.

The Benefits

Working with Technology's Edge is a smart move for any organization. The benefits include:

• Documentation of the solutions deployed and their configurations
• Service and support after the sale
• An ongoing relationship with a partner who takes a long-term view of the relationship

Why Should Your Firm Work With Technology's Edge?

At Technology's Edge, we value our clients greatly and do everything possible to support them both before and after the sale.  We offer a proven track record of success at helping companies reach their performance goals.  Best of all, we have a clearly documented Professional Services Methodology which can be viewed by clicking here.

How Do I Get Started?

For a free, no obligation assessment of your requirements, please call 888-832-4334 or send an email to sales@techedge.com.  We look forward to hearing from you.